The demand for non-emergency medical transportation (NEMT) has grown rapidly in recent years, driven by an aging population, increased Medicaid utilization, and the rising need for accessible transportation. But there’s one major challenge that continues to hold many NEMT providers back — NEMT driver recruitment. In today’s competitive labor market,…
Tag: NEMT Insurance
Frequently Asked Questions
What Is the NEMT Insurance Program?
What Is NEMT Insurance Program? If you run or plan to run a non-emergency medical transportation (NEMT) business, you’ve likely heard the phrase “NEMT insurance program”. But what does it actually mean? How is it different from standard commercial auto insurance? And why do NEMT businesses need it? At its…
Case Study
Electric & Hybrid Vehicles in NEMT: Are They Worth the Investment?
Are electric and hybrid vehicles in NEMT worth the investment? You don’t just run a fleet—you carry lives. Every decision you make impacts not just your vehicles, but also your patients’ safety, your compliance status, and your bottom line. That’s why so many operators are asking the same question: With…
Tips
Medicaid Audits: How to Ensure Your NEMT Business Passes with Flying Colors
When you provide Non-Emergency Medical Transportation (NEMT) services under Medicaid, audits are not “if” but “when.” States, the Centers for Medicare & Medicaid Services (CMS), Office of Inspector General (OIG), and Managed Care Organizations (MCOs) routinely examine NEMT providers to verify eligibility, compliance, billing, documentation, safety, and fraud prevention. Fail…
Insights
5 Hidden Insurance Gaps That Could Kill Your NEMT Contract
When you run a Non-Emergency Medical Transportation (NEMT) business, insurance isn’t just a regulatory requirement—it’s your lifeline. Medicaid, Managed Care Organizations (MCOs), and healthcare facilities all demand proof that your company is financially capable of protecting patients, staff, and property. But here’s the uncomfortable truth: most NEMT providers are walking…
Insights
How to Choose the Right NEMT Insurance for Your Business Needs
When it comes to Non-Emergency Medical Transportation (NEMT), you’re not just running a business—you’re delivering vital access to healthcare for people who need it most. Patients rely on your service to get to appointments safely, on time, and with dignity. But with great responsibility comes significant risk: accidents, injury claims,…
Informational
Why Compliance Matters: Avoiding Costly Mistakes in NEMT Operations
Compliance in the Non-Emergency Medical Transportation (NEMT) industry is more than just a box to check—it’s the backbone of sustainable, successful operations. With regulations covering everything from driver eligibility to ADA accessibility and billing requirements, overlooking even a single compliance detail can put your business, your clients, and your reputation…
Informational
The Hidden Costs of NEMT Insurance (And How to Avoid Them)
Running a Non-Emergency Medical Transportation (NEMT) business is more than just keeping vehicles on the road—it’s about delivering peace of mind to passengers and their families, meeting regulatory requirements, and safeguarding your operation from unexpected bumps in the road. Securing the right NEMT insurance policy is central to your long-term…
Informational
How to Find the Best NEMT Insurance Policy?
Finding the right insurance policy for your Non-Emergency Medical Transportation (NEMT) business isn’t just another checkbox on your startup list—it’s the difference between thriving and barely surviving. Here’s the reality: One uncovered incident could wipe out years of hard work, and with NEMT businesses facing unique risks that standard commercial…
Informational
How to Reduce NEMT Insurance Costs
Insurance premiums can feel like a major drain on your Non-Emergency Medical Transportation (NEMT) business’s profitability. With operational expenses on the rise, finding ways to lower your NEMT insurance costs is not just a good idea—it’s essential for survival and growth. Many business owners see insurance as a fixed, unavoidable…
